Client Onboarding — Brandastic
Brandastic

Client Onboarding

Choose a channel to share access. Each page has only the steps for that platform — download a PDF for just that channel if you need a printout.

1

Google Ads

Share your Ads account for campaign management

Invite email for this step

seo@brandastic.com

a

Visit Google Ads

Go to business.google.com/in/google-ads and sign in

b

Send us your Ads ID

Find the Google Ads ID Number in the top left corner and send it to us

c

Accept our access request

Go to Admin → Access and Security → Managers tab and accept the manager link request

+

Running Shopping / Performance Max product ads?

Also complete the step so we can manage your product feed.

2

Google Tag Manager

Share container access for tracking management

Invite email for this step

seo@brandastic.com

a

Visit Tag Manager

Go to tagmanager.google.com and sign in

b

Open settings & add user

Click the ⚙️ icon on your account, then "Add users"

c

Share with Administrator access

Add seo@brandastic.com → check Administrator → click Invite

3

Google Analytics

Share analytics for performance tracking

Invite email for this step

seo@brandastic.com

a

Visit Google Analytics

Go to analytics.google.com → ⚙️ Admin panel (lower left)

b

Go to Account Access Management

Under the Account column, select Account Access Management

c

Add us as Administrator

Click + Add users → enter seo@brandastic.com → select Administrator → click Add

4

Google Search Console

Share search data for SEO optimization

Invite email for this step

seo@brandastic.com

a

Visit Search Console

Go to search.google.com/search-console

b

Open Users and Permissions

Click ⚙️ Settings → Users and permissions → Add user

c

Add with Full permission

Enter seo@brandastic.com → select Full permission → click Add

Watch the walkthrough above, then follow the steps below.

5

Meta Business Suite / Facebook Ads

Share ad account access for Facebook & Instagram campaigns

Partner email

seo@brandastic.com

Meta Business ID

815447868632897

a

Visit Meta Business Suite

Go to business.facebook.com/settings and sign in

b

Go to People

Navigate to Settings → People and click "Add People"

c

Add Brandastic as a Partner

Go to Settings → Business Partners → Add → enter our Business ID:

815447868632897
d

Assign Ad Account & Pages

After adding us as a partner, assign access to your Ad Account, Facebook Page, and Instagram Account with Manage Campaigns permission

e

Share Meta Pixel

Go to Data Sources → Pixels → select your pixel → Add People → add seo@brandastic.com

6

Instagram Business

Connect Instagram for social media management

Invite email for this step

seo@brandastic.com

a

Ensure Instagram is a Business or Creator account

Go to Instagram → Settings → Account → switch to Professional Account if not already

b

Connect to Facebook Page

Make sure your Instagram is connected to your Facebook Business Page in Meta Business Suite

c

Grant access via Meta Business Suite

In Business Settings → Instagram Accounts → Add People → add seo@brandastic.com

7

TikTok Business

Share TikTok Ads & Business Center access

Partner email

seo@brandastic.com

TikTok Business ID

7026042071072915458

a

Visit TikTok Business Center

Go to business.tiktok.com and sign in

b

Add Brandastic as a Partner

Go to Partners → Add Partner and enter our Business Center ID:

7026042071072915458

Brandastic Inc

c

Share Ad Account access

Under Ad Accounts, assign our member access to your ad account with Advertiser permissions

d

Share TikTok Pixel (if set up)

Go to Assets → Events → Web Events → share pixel access with our member

8

LinkedIn

Share Company Page & Campaign Manager access

Invite email for this step

justin@brandastic.com

a

Add us as Page Admin

Go to your LinkedIn Company Page → Settings → Manage Admins → add justin@brandastic.com as Super Admin

b

Share Campaign Manager access (if running ads)

Go to LinkedIn Campaign Manager → Account Settings → Manage Access → add justin@brandastic.com as Account Manager

9

Yelp & Google Business Profile

Share local listing access for reputation management

Invite email for this step

seo@brandastic.com

Add Brandastic on both listings

Use seo@brandastic.com. For Google, choose Manager (not Owner unless we ask).

a

Google Business Profile (formerly Google My Business)

Go to business.google.com → sign in as the owner → select your business → Users (or People and access) → Add users → enter seo@brandastic.com → role Manager → send invite. If you have multiple locations, add us on each one we manage.

b

Yelp for Business

Go to biz.yelp.com → Account Settings → User Management → invite seo@brandastic.com with full access

10

Website Access

Share CMS or hosting access for landing pages and tracking

Invite email for this step

seo@brandastic.com

WordPress (most common)

Create a real admin user for Brandastic — don't share your personal login.

a

Log in to WordPress admin

Go to yoursite.com/wp-admin (or your custom admin URL) and sign in with an account that can manage users

b

Open Users → Add New

In the left menu click Users → Add New User (or Add New)

c

Create the Brandastic user

Use these details:

  • Username: brandastic (or brandastic-seo)
  • Email: seo@brandastic.com
  • Role: Administrator
  • Check Send the new user an email about their account so we get the invite / password reset

Click Add New User / Add User

d

Confirm we can log in

If your host uses extra security (Wordfence, 2FA, IP allowlists, custom login URL), whitelist seo@brandastic.com or email us the login URL + any extra steps so we can actually access the dashboard

e

Shopify store?

Use the dedicated Shopify page: audit.brandastic.com/shopify (also /onboarding/shopify). This Website step stays for WordPress / hosting.

f

Other CMS (Wix, Squarespace, Webflow, custom)

Email seo@brandastic.com your platform name and we'll send exact invite steps. Or invite seo@brandastic.com as an admin/editor from your site settings if the option is obvious

g

Domain / DNS access (optional)

Share domain registrar access (GoDaddy, Namecheap, Cloudflare) only if we need subdomains, DNS records, or ownership verification

11

DoorDash Ads

Share DoorDash Merchant or Ads Manager access

Invite email for this step

seo@brandastic.com

a

Visit DoorDash Merchant Portal

Go to merchants.doordash.com and sign in

b

Add us as a team member

Go to Settings → Team Management → Add Member → enter seo@brandastic.com with Admin or Manager role

c

Share Sponsored Listings / Ads access

Ensure our account has access to Promotions and Sponsored Listings sections so we can manage ad campaigns

d

Send us your Store ID(s)

Share your DoorDash Store ID so we can identify and manage the correct locations

12

Instacart Ads

Share Instacart Ads Portal access for sponsored product campaigns

Invite email for this step

seo@brandastic.com

a

Visit Instacart Ads Manager

Go to ads.instacart.com and sign in

b

Add us as a team member

Go to Settings → User Management → Invite User → enter seo@brandastic.com with Admin access

c

Grant campaign management access

Ensure our account can manage Sponsored Products, Display Ads, and view Analytics / Reporting

d

Share your Brand / Advertiser ID

Send us your Instacart Advertiser ID so we can confirm we're managing the correct account

13

Microsoft / Bing Ads

Share Microsoft Advertising account access

Invite email for this step

seo@brandastic.com

a

Visit Microsoft Advertising

Go to ads.microsoft.com and sign in

b

Invite us to your account

Go to Tools → Account Access → Invite User → enter seo@brandastic.com → select Super Admin or Standard User role

c

Or link to our Manager Account

Go to Accounts → Link to Manager Account and enter our Manager Account ID (ask your account manager for this)

d

Share your Microsoft Ads Account Number

Send us your Account Number and Customer ID from the top of your Microsoft Ads dashboard

e

UET Tag access (if set up)

Ensure we have access to your UET (Universal Event Tracking) tag for conversion tracking

14

Mailchimp

Invite Brandastic as a user to your Mailchimp account. Using Klaviyo? See the step.

Invite email for this step

seo@brandastic.com

a

Log in to Mailchimp

Go to login.mailchimp.com and sign in to your account

b

Go to Account & Billing

Click your profile icon or name in the top right corner and select Account & billing

c

Navigate to Users

Click the Settings drop-down and select Users

d

Invite Brandastic

Click Invite A User → enter seo@brandastic.com in the email field

e

Set User Level

Choose Manager or Admin so we have the permissions needed to build and send campaigns

f

Send the Invite

Add an optional message, then click Send Invite — we'll accept it on our end

15

Google Merchant Center

Share product feed access for Shopping & Performance Max

Invite email for this step

seo@brandastic.com

a

Visit Google Merchant Center

Go to merchants.google.com and sign in with the account that owns your product feed

b

Open Account access

Click the settings gear → Account access (or People & access, depending on your Merchant Center version)

c

Add Brandastic as a user

Click + Add user → enter seo@brandastic.com → set access level to Admin (preferred) or at least Standard → Send invite

d

Link to Google Ads (if not already linked)

In Merchant Center go to Settings → Linked accounts → Google Ads and link the Google Ads account you shared with us. Approve any pending link requests on both sides.

e

Send us your Merchant Center ID

Copy the Merchant Center ID from the top of Merchant Center (or Settings → Account information) and email it to seo@brandastic.com

f

Confirm product data sources stay active

Make sure your primary product feed / Content API source is approved and not suspended so we can manage Shopping and Performance Max product ads

16

Google Local Services Ads

Share LSA access so we can manage leads, budget, and Google Guaranteed campaigns

Invite email for this step

seo@brandastic.com

a

Open Local Services Ads

Go to ads.google.com/localservices, sign in, and select the correct LSA business profile

b

Open Access and security

In the left menu go to Admin → Access and security (or open Access and security)

c

Invite Brandastic with Administrative access

Click the + button → enter seo@brandastic.com → set access level to Administrative (needed for budget, bidding, users, and lead management) → Send invitation

d

Link our Google Ads manager account (recommended)

LSA manager linking runs through Google Ads. Complete the step and accept any manager-link request from Brandastic under Admin → Access and security → Managers

e

Confirm Google Business Profile is connected

Your LSA profile should be tied to the correct GBP location. If you haven't already, also complete the step and add seo@brandastic.com as a GBP Manager

f

Send us your LSA account details

Email seo@brandastic.com your business name as shown in LSA, service area / locations, and the Customer ID if shown (often the same Google Ads-style ###-###-#### ID). Tell us if Google Guaranteed / Screened is already approved

!

No LSA account yet?

Reply to your Brandastic contact and we'll help create / claim the Local Services Ads profile. Don't create a second account if one already exists for your business.

17

Amazon Store

Share Seller Central + Amazon Ads access so our team can help manage your store

Invite email for this step

seo@brandastic.com

a

Open Seller Central

Go to sellercentral.amazon.com and sign in as the account owner (or someone who can manage users)

b

Invite Brandastic as a user

Go to Settings → User Permissions (or Account → User Permissions) → Add User → enter seo@brandastic.com → send the invite

c

Set the right permissions

After the invite, open Manage Permissions for seo@brandastic.com and grant at least:
• Inventory — View & Edit (listings, A+ / content as needed)
• Advertising — View & Edit (Sponsored Products / Brands / Display)
• Reports & Analytics — View (Business Reports, Brand Analytics if available)
• Orders — View only unless we need more for ops support
Do not give primary account / banking / tax settings unless your Brandastic contact asks.

d

Amazon Ads Console (if separate)

Go to advertising.amazon.com → Access and settings (or Administration) → invite seo@brandastic.com with campaign manager access on the correct ad profile / marketplace

e

Brand Registry (if you have a brand)

In Brand Registry, add seo@brandastic.com with a role that can manage brand content / A+ as needed. Skip if you are not brand-registered yet.

f

Send us store details

Email seo@brandastic.com your seller name, marketplace(s) (e.g. Amazon.com), main ASINs or storefront URL, and whether you need ads, listing/content, or full store help. Tell us once the invite is sent so we can accept it.

!

Security note

Invite a Brandastic user — don’t share your personal Amazon password or primary 2FA device. If Amazon asks for identity verification on the invite, complete it on your side, then tell us.

18

Klaviyo

Share email & SMS access for flows, campaigns, and list growth

Invite email for this step

seo@brandastic.com

a

Log in to Klaviyo

Go to klaviyo.com/login and sign in to the account that owns your email/SMS

b

Open Settings → Users

Click your organization name (bottom left) → Settings → Users (under Account)

c

Add a new user

Click Add user (or Invite) → enter seo@brandastic.com

d

Set the right role

Choose Manager or Admin so we can manage campaigns, flows, lists/segments, templates, and reporting. Do not use a view-only role.

e

Send the invite

Send the invitation — we’ll accept it on our end. Reply to your Brandastic contact once it’s sent.

f

SMS (if you use it)

If Klaviyo SMS is on, confirm our user can view and edit SMS flows/campaigns. If SMS lives in Attentive, Postscript, or another tool, invite seo@brandastic.com there too and tell us which platform.

!

Using Mailchimp instead?

Complete the step instead (or in addition if you use both).

19

Shopify

Preferred: collaborator access code (Partner flow). Email us the 4-digit code + store URL.

Invite email for this step

info@brandastic.com

Brandastic Partner email

Use info@brandastic.com · Dedicated page: audit.brandastic.com/shopify

Shopify docs: collaborator access code under Settings → Users → Security. Help article

a

Open Users in Shopify admin

Sign in as owner (or user manager). Go to Settings → Users (sometimes labeled Users & permissions).

b

Copy the collaborator access code

Click Security. Click the 4-digit code to copy it. Only Partners with this code can request access. You can Generate new code anytime — old codes stop working.

c

Send Brandastic the code + store URL

Email info@brandastic.com with:
• Store URL (e.g. your-store.myshopify.com)
• The 4-digit collaborator access code
We’ll submit a collaborator request from our Shopify Partner account.

d

Approve the request in Users

You’ll get an email + Shopify Home notification. Open Settings → Users, review the request, set permissions (themes, content, apps, relevant settings), then Accept. Reject anytime if needed.

e

Security notes

Partners need two-step authentication. Don’t share your owner password. Collaborator access can expire after 90 days inactive — you can reactivate us later.

f

Alternate: staff invite

Settings → Users and permissions → Add staff → invite info@brandastic.com → grant theme/content/apps permissions. Collaborator code flow is still preferred.

✓

All Done!

You've shared access across the platforms on this checklist. We'll confirm everything on our end and reach out within 24 hours to get started.

Let Us Know You're Done